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Acceptable Use Policy

Acceptable Use Policy

Effective Date: [01-03-2026]

This Acceptable Use Policy (“Policy”) governs your use of the TopCard platform, website, applications, and services (collectively referred to as the “Platform”) operated by TopCard, having its registered address at:

Plot No 24, AG-4 Bainganbadi, Opp. Best Terminals, Govandi, Mumbai, Maharashtra – 400043, India.

By accessing or using the Platform, you agree to comply with this Policy along with our Terms & Conditions and Privacy Policy.

1. Purpose

The purpose of this Acceptable Use Policy is to ensure that the TopCard Platform is used in a safe, lawful, and responsible manner. This Policy defines the acceptable and prohibited activities while using our services.

2. Permitted Use

Users may use the TopCard Platform only for lawful purposes, including:

  • Conducting authorized digital transactions
  • Accessing financial and related services provided by TopCard
  • Managing personal user accounts and transactions

All usage must comply with applicable laws, rules, and regulations in India.

3. Prohibited Activities

Users must not engage in any of the following activities while using the Platform:

  • Fraud, impersonation, or misrepresentation of identity
  • Money laundering or financing illegal activities
  • Providing false, inaccurate, or misleading information
  • Using stolen or unauthorized payment instruments
  • Attempting to bypass security measures of the Platform
  • Uploading or spreading malware, viruses, or harmful code
  • Reverse engineering or attempting to exploit Platform systems
  • Using the Platform for illegal gambling, terrorism financing, or prohibited goods/services
  • Violating any applicable local, national, or international laws

TopCard reserves the right to suspend, restrict, or terminate user accounts involved in such activities.

4. KYC and Compliance

Users may be required to complete Know Your Customer (KYC) verification as per regulatory or internal compliance requirements.

Failure to complete KYC verification may result in:

  • Limited access to services
  • Temporary account suspension
  • Permanent termination of the account

5. Monitoring and Enforcement

TopCard may monitor user activities and transactions to ensure compliance with this Policy.

If violations are detected, TopCard may take appropriate actions including:

  • Suspending or terminating user accounts
  • Restricting or blocking transactions
  • Reporting suspicious activities to regulatory authorities or law enforcement agencies

These actions may be taken without prior notice if necessary.

6. User Responsibility

Users are responsible for:

  • Maintaining the confidentiality of their account credentials
  • Ensuring all activities conducted through their account comply with this Policy
  • Promptly reporting unauthorized access or suspicious activity

7. Reporting Violations

If you become aware of any misuse of the Platform or violation of this Policy, please contact us immediately.

8. Limitation of Liability

TopCard shall not be held liable for any losses, damages, or liabilities resulting from:

  • Violations of this Policy by users
  • Unauthorized access due to negligence in protecting account credentials
  • Activities conducted by third parties using user accounts

9. Changes to This Policy

TopCard reserves the right to modify or update this Acceptable Use Policy at any time. Updates will be posted on the Platform with a revised Effective Date.

Continued use of the Platform after updates indicates acceptance of the revised Policy.

10. Contact Information

For any questions regarding this Policy, please contact:

Company: TopCard
Mobile: 9870011102
Email: topcardwebtech@gmail.com

Address:
Plot No 24, AG-4 Bainganbadi, Opp. Best Terminals, Govandi, Mumbai, Maharashtra – 400043, India